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Knowledge base
GENERAL
FAQ
3
How do I lock a Type 1 connector to prevent theft?
Using a padlock to secure your extension cables
Price Matching
Getting Started
1
What EV Cable Do I Need?
Known Issues
1
Rolec Wallpod Home Charge Points
ORDERING, DELIVERY, AND TRACKING
Delivery
3
Delivery to the UK
Delivery Outside the UK and the EU*
What time do I need to order by to ensure same day dispatch?
Ordering
4
How do I know if an item is in stock?
How do I pay for an order?
How do I order a custom cable?
Can I order without paying VAT?
Tracking
1
After I've placed an order, how do I get my tracking details?
WARRANTY & RETURNS
EVCABLES.CO.UK
4
1/2/5 Year Warranties
Returns Procedure
Amazon & eBay Warranty
Return Process - No Account
CABLEWORKSHOP.CO.UK
3
A cable has suddenly stopped working, what should be reviewed?
30 Day Returns
Returns Procedure
SPECIAL OFFERS
FREE Cable Carry Bag Offer
3
Do I get a FREE cable Carry Bag with my order?
Which Cable Carry Bag is included in the 'FREE Cable Carry Bag' Offer?
How do I add a FREE Cable Carry Bag to my order?
CABLE INFORMATION
3 Phase Cables
3
What is a 3 Phase cable?
What is the difference between a Single Phase and a 3 Phase cable?
Can a 3 Phase cable be used a Single Phase charge point?
Tethered Cables
2
What is a Tethered cable?
Can I install a Tethered cable myself?
Getting Started
0
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